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While much has been made about how the proposed rules on information blocking and interoperability from ONC and CMS will impact providers, patients and health IT companies, there has been surprisingly little discussion of the new requirements for health insurance companies. But make no mistake: these rules have major implications for participating insurance providers and they are scheduled to take effect beginning in January 2020.

In this special edition of 4x4 Health, we turn the spotlight on this important issue with Nikki Kent, Senior Vice President of Operations at Sansoro Health.  Nikki has decades of experience working with both payer and provider organizations, including 15 years at Optum and UnitedHealthcare where she served at VPs of Client Services and Compensation.   Nikki’s experience with organizations on all sides of the health IT, make her the perfect person to provide an overview of the challenging technical, business, and compliance requirements that payers are set to face in the very near future.

To learn more about the proposed rules and ongoing API revolution in healthcare, be sure to check out the rest of our series on ONC and CMS as well as our API 101 episodes.

About Nikki Kent

Nikki Kent, VP Operations, is an accomplished health care executive having specialized in Operations, Human Capital and Sales for Payer and Provider organizations. 

Before joining Sansoro, Nikki spent 15 years at Optum and UnitedHealthcare where she served as VP of Client Services and VP of Compensation, focused on Sales Enablement. She has also worked at large provider organizations such as Baylor Scott & White Health, Rhode Island Hospital, and CHRISTUS Health. Nikki earned her B.A. in History from TCU and MHA from the Carlson School of Management at the University of Minnesota.

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Author: Dave Levin


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