Last updated: 1/21/19

Patient portals hold out the promise of making health care more efficient, effective and satisfying for patients and clinicians. But successfully deploying these modern tools is not easy. It requires careful planning, experimentation and wisdom. Dr. Lori Posk is a practicing internist at The Cleveland Clinic where she also serves as the medical director for both her practice and Cleveland Clinic’s patient portal. This unique combination of roles has given her deep insights into how patient portals can be used to increase practice efficiency, improve health outcomes and create a more satisfying experience for all. Dr. Posk also introduces us to the concept of medical group visits and mountain unicycles. The episode concludes with some sage advice on achieving one of the most elusive goals for health care professionals: life-work balance.

About Lori Posk, MD

Lori Posk M.D. is Medical Director for MyChart at The Cleveland Clinic and Medical Director at the Twinsburg Family Health and Surgery Center.  Her current focus includes the patient portal, practice efficiency and improving chronic disease management.

She joined the MyChart Team in July 2012. She has led the team in several initiatives including Open Notes, electronic messaging, patient access and test result release

In her role as Medical Director at the Family Health Center, Dr. Posk leads over 100 physicians and 400 employees in a Cleveland Clinic Regional Practice location. Her work with the patient portal enhances and allows for the innovation of care in the region. She also continues to see patients in her Internal Medicine Practice.

Dr. Posk is a mother of three children and married to Michael. In her time outside of work she enjoys mountain unicycling, running and time with her family on Lake Michigan Beach.

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